Shipping policy

At 33VA Hair, every order is carefully prepared and packaged to ensure your products arrive safely.

Processing Time

Orders are processed within 2–4 business days. Processing times may be extended during launches, restocks, holidays, or periods of high order volume.

Shipping

33VA Hair ships within the United States and to select international destinations. Available shipping options and rates are displayed at checkout.”

Shipping rates and available delivery options are calculated at checkout. Delivery times begin once your order has been processed and transferred to the shipping carrier.

Tracking

Once your order has shipped, tracking information will be sent to the email address provided at checkout. Please allow time for the carrier's tracking system to update.

Shipping Delays

Once an order has been transferred to the shipping carrier, delivery times are outside of our direct control. 33VA Hair is not responsible for carrier delays, weather disruptions, or other circumstances affecting transit.

Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error after placing your order, please contact us as soon as possible at 33vahair@gmail.com. We will do our best to update the address before shipment, but changes cannot be guaranteed once fulfillment has begun.

Lost or Damaged Packages

If your order arrives damaged or leaking, please contact us within 3 days of delivery at 33vahair@gmail.com with your order number and clear photos of the product and packaging.

For packages marked as delivered but not received, please contact the shipping carrier first using your tracking information. If you still need assistance, contact us and we will do our best to help.

Contact Us

For questions regarding your shipment or order, please contact:

33VA Hair
Email: 33vahair@gmail.com